Training & Resources
Ongoing education to keep your team sharp on product knowledge and design tools.
New Dealer Training
Every new dealer receives a structured training program delivered in-person at your showroom or virtually. Training is customized to the brands you carry and your team's experience level.
Product Deep-Dive
Construction methods, finish options, pricing structure, lead times, and key differentiators for each brand.
Contact your rep to set up this training →20/20 / ProKitchen Software
Hands-on catalog navigation, quoting workflows, specification best practices, and common error avoidance.
Contact your rep to set up this training →Product Deep-Dive
Our product deep-dive training covers construction methods, finish options, pricing structure, lead times, and key differentiators for each brand — Shiloh, Eclipse, Pronorm, Aspect, and Vistora. Sessions are customized to the brands you carry.
20/20 / ProKitchen Software
Hands-on training in catalog navigation, quoting workflows, specification best practices, and common error avoidance. Available for both 2020 Design and ProKitchen platforms.
Ongoing Training Topics
Pinnacle Sales conducts regular training sessions throughout the year. Request any of these for your team:
- New product launches — Door styles, finishes, hardware, and accessories as they release
- Inset cabinetry masterclass — Shiloh's 6 inset variations, selling strategies, and specification tips
- Eclipse frameless selling — Why frameless, how to present it, and winning the "frameless vs. face-frame" conversation
- Custom paint program — Sherwin-Williams color matching, pricing structure, and order requirements
- Slatted wood & specialty products — Range hoods, open shelving, end caps, and decorative panels
- Nevara cabinetry — Product overview, target market, and how it complements Shiloh/Eclipse
- Showroom merchandising — Display strategy, sample management, and visual selling techniques
- Warranty & claims — Process review, warranty form requirements, documentation, and how to avoid common issues
Sales Tools & Resources
Downloads & Forms
All order forms, sample request forms, appliance cutout sheets, warranty documents, and brand logos in one place.
Browse Downloads →Video Library
11 training videos covering ordering workflows, 2020 software tips, and product specification deep-dives.
Watch Videos →Designer Onboarding
Structured 5-phase training roadmap for new designers — from product knowledge through first orders.
View Roadmap →Marketing Kit
Brand logos, presentation materials, and marketing resources for your showroom and client-facing collateral.
View Kit →Request Training
Ready to schedule a training session for your team? Submit a request here, or contact your Pinnacle Sales territory rep at marketing@pinnaclesales.biz with your preferred dates, topics, and whether you'd like in-person or virtual delivery.